Breaking Down Silos to Improve the Customer Journey We sat down with CX Strategy Manager, Katy Cobian to learn more…
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How to Create a Culture of Innovation in your Organization
Innovate or Die We live in a time of business model disruption. From the taxicab industry to historic retailers like…
Simplifying the User Research Process
We’ve Made The Research Process Even Easier! You spoke up and we listened. We all know that surveys can be an integral part…
How we conducted user research for our new UX research platform
Continuous Discovery Leads To Continuous Improvements At ConnectFive, we believe the knowledge and insights that help fuel product or service…
Innovation Spotlight Interview – Ep 1: Quantified AG
Episode 1: “Fit Bit for Cattle” Brenna from Quantified Ag explains how the technology she is working on can help monitor…
Innovation Spotlight Interview – Ep 2: Vocatio
Episode 2: “Your MVP Can’t Be Ugly” Patrick shares how Vocatio helps young people take ownership of their talents in…
Innovation Spotlight Interview – Ep 3: Travefy
Episode 3: “From Bachelors to Businesses “ David from Travefy explains how they went from consumer focused tools to focusing on…
How to prepare for a successful user research session
Congrats! You’ve answered the top five questions you need to know before starting your user research session. Now you need…
Top 5 things to know before starting user research
“If you want to offer products or services that have value for your customers, you must first make the effort…
Phase Five: Deliver
The Deliver Phase is the sixth installment in a series of posts exploring how organizations can leverage design to create…