We’ve Made The Research Process Even Easier!

You spoke up and we listened. We all know that surveys can be an integral part of the user research process, so we recently added the ability to create and distribute them within Handrail. We also added multiple ways to distribute your surveys, so now you can get really creative with how you capture customer insights and needs.

We think really you’ll love the new combination of features allowing you plan, capture and analyze qualitative and quantitative data all in one place. This powerful pairing allows you to dive deep into user needs and solve difficult design and development problems even faster and more effectively than before.

There are so many ways you can now use Handrail. Here are just a few to help inspire you:

Guerilla Marketing

Handrail can be used on any device at any time in order to capture feedback in the wild. Pair this with the ability to have multiple users, you’ll be able to conduct more surveys and interview more customers in different locations at the same time. As a bonus, you’ll also be able to analyze that data in real time so you can make quick adjustments to the questions you ask in the field.

Customer Discovery

Validate your product/market fit with Handrail by quickly creating an interview guide and then have deep conversations with your current and potential customers in order to capture their wants, needs and desires. Once your done, share it with your team so everyone can make informed design and development decisions faster.

Stakeholder Interviews

Moderated interviews aren’t just for users and customers. Handrail can help you capture, understand and prioritize key wants and needs from a stakeholder and business perspective too!

Moderated Usability Testing

Capture observations and utilize the metrics and measurements built into Handrail in order to evaluate the usefulness, usability and desirability of your product or service.

 

Ready to simplify user research? Sign up for a 30-day free trial of Handrail here.

Need more ideas? Check out some of the great ideas and resources we have here in our UX Guide.

 

Let us know what you are working on and how Handrail can help in the comments below!

 

 

Jennie Banta

 

 

 

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